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July’s community call: The evolving landscape of STEM community manager roles – findings from the CSCCE community manager case studies

POSTPONED UNTIL 17 AUGUST 2022

In this month’s call, CSCCE’s Lou Woodley, Katie Pratt, and Saima Sidik will be sharing what we’ve learned from interviewing 25 members of our community of practice about their work and the resultant case studies that we’ve been publishing over the past few months. We’re currently working on a report summarizing our findings, which we’ll preview on the call, as well as hold space for discussion about where we go from here.

We hope you’ll join us on Wednesday ~~20 July~~ 17 August at 3pm UTC / 11am EDT! Click here to join the Zoom call, or add to your Google or Outlook 365 calendar.

*July’s community call will focus on community manager roles: Their commonalities and differences across the STEM ecosystem. Image credit: CSCCE*

New section of the CSCCE glossary focuses on virtual events

One of the many resources we curate here on the CSCCE website is a glossary of terms related to community management in STEM. We’ve just added another 60 terms, all related to running virtual events!

This list of new glossary terms was co-created with members of our community of practice during our May 2022 community call. We’ve added them to our searchable glossary, and you can also download a PDF of the collection from Zenodo.

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The long haul: Understanding STEM community sustainability as a systems challenge

At the end of April 2022, CSCCE’s Director Lou Woodley co-developed a session on sustainability in community projects for the National Organization of Research Development Professionals conference with Melissa Vaught (University of Washington), Jennifer Glass (Eastern Michigan University), Connie Johnson (Umass Chan Medical School), and Jessica Moon (Stanford Aging and Ethnogeriatrics Transdisciplinary Collaborative Research Center).

In this guest blog post, Melissa, who is also a member of CSCCE’s community of practice for STEM community managers, recaps the goals and outcomes of the session.

Tools trials are back this summer!

Ever wanted to test out a new platform or app but needed some more users to make it worthwhile? That’s what CSCCE tools trials are for!

And this summer we’ll be hosting a short series of three tools trials to try out Butter (a tool for administering breakout rooms), Gather (specifically their new escape room), and a third tool of your choosing (let us know what you’d like to trial here).

Read on for more information, including calendar invites and what to expect!

May’s community call recap: Creating virtual events that meet people where they are

Two years after the pandemic pushed the majority of events online, we invited community members to discuss when virtual and hybrid formats work well, when they work poorly, and the tools that lead to success.

We also hosted a co-working session, during which we worked on a virtual events glossary and an updated version of our guidebook of curated virtual events resources – two items we’ll release soon. In this blog post, we offer some of the key takeaways from this month’s community call, in the hopes that it helps you plan engaging and inclusive events.

New tip sheets on planning and launching community champions programs!

Today we published four tip sheets intended to help you plan and launch a community champions program. They were co-created by CSCCE staff and members of our champions programs working group, and complement the champions guidebook that we released last year.

Ultimately, these four tip sheets will be joined by five more, each one illustrating one of the nine stages of community champions programs described in the guidebook (and shown below). Read on to find out more about champions, champions programs, and how they maintain, grow, and evolve communities in STEM.

CSCCE partners with the National Microbiome Data Collaborative to promote metadata standards adoption

CSCCE is wrapping up a project with the National Microbiome Data Collaborative (NMDC) to support their inaugural cohort of NMDC Ambassadors, who are raising awareness and adoption of metadata standards.

The National Microbiome Data Collaborative (NMDC) is an open science platform through which scientists can deposit and find microbiome data. NMDC staff are working to support the adoption of FAIR (findable, accessible, interoperable, reusable) data and metadata practices by the researchers who use their platform. One of the ways they are doing this is through the establishment of a champions program: the NMDC Ambassadors program.

Champions programs are ways of empowering emergent leaders within a community to take on additional roles and push forward the mission of the community. At CSCCE, we regularly work with clients on what an effective ambassadors program might look like in their context, and off support and best practices for getting a program off the ground.

May’s community call: Revisiting virtual events

Join us on 18 May at 3pm UTC / 11am EDT for a conversation about virtual events: what we’ve learned after two years of online gatherings. We’ll make space for discussion, considering what the future of hybrid events look like, and host writing sprints to co-create new resources.

You can join the call on Zoom, and add it to your calendar: iCal | Google

On our May call, we’re consolidating community learnings around convening virtual events. Image credit: CSCCE

April’s community call recap: Exploring CRMs for community management

On our April community call, we considered how Customer Relationship Management platforms (CRMs) can be used to manage communities in STEM. We heard presentations from community members Yamina Berchiche, Erin Conn, and Chris Hartgerink, who are each using different platforms in their work, and learned about their similarities, differences, and general utility for relationship-building. We also took a few minutes at the end of the call to brainstorm some of the features we’d like to see in a CRM that was optimized with community management in mind.

In this post, we describe some of the themes and insights from the call, and share the recordings of the three presentations. This is not meant to be an exhaustive review of all of the CRM platforms available today, nor is it an endorsement of the products mentioned. Instead, we hope it will help you as you to work through your own requirements, and consider whether a CRM might be useful in managing your community.