How do you measure the impact of a community champions program? This was the central question of a working session at CZI’s Accelerating Open Science in Latin America workshop, convened by rOpenSci’s Community Manager Yani Bellini Saibene and attended by CSCCE’s Founder and Director, Lou Woodley.
Measuring the impact of any kind of community program presents a series of challenges :
What is the impact that you’re hoping your program will have?
Is the impact you hope the program will have something that can be measured?
What types of instruments can be used to measure impact? (e.g., surveys, focus groups, etc.)
How many times can you reasonably ask your participants to give feedback?
How do you (or can you?) reliably follow up with participants months or even years after a program has concluded?
Our October call will focus on why community-building is important to different STEM organizations and what success looks like in each case. We’ll hear from three STEM leaders – each representing a different type of organization from a funder to a lead PI – about why community is important to the work they do.
Community managers often face the challenge of communicating their communities’ impact and value back to their organization. As we reported on the blog last year, “defining and measuring shared value” is a top goal for successful communities. Now, a new report from CMX explores the ways in which brand communities are doing just that. In the 2017 Community Value and Metrics Report, CMX shares data from over 500 participants about the ways they measure the impact of the communities they work with.
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