Since 2023, CSCCE has used Canvas LMS as a way of streamlining course delivery for trainers and providing a consistent learner experience in terms of accessing materials and assignments. This year, we’ve been taking some time to assess the sustainability of our technology stack (see earlier posts about our new Credible digital badging platform and our switch to Zeffy for training registrations), and Canvas is next on our list!
When we first introduced Canvas, we did not have an offboarding policy, which over time has resulted in an ever-growing roster of past learners with access to the platform. This has created administrative and financial costs for us, but before we made any move to restrict access, we wanted to learn more about how our course participants actually use the platform.
So, in early August 2026, we distributed a user survey to just over 200 of our past learners, focusing on participants in our multi-week, general registration courses as well as those learners who went on to join the CSCCE Community Manager Certification Program.
We were interested both in how they used Canvas while a course was in session (to navigate to course materials and homework assignments), and whether they then continued to access materials via Canvas after the course ended. We also asked some additional questions about community programming and ongoing opportunities to get involved at CSCCE.
This blog post shares a brief summary of what we learned about Canvas use from the survey, and how we’re using that information to update our offboarding policy. We’ll share more about what we learned from the additional sections of the survey in a future blog post.
Before we go any further, we want to stress upfront that all past CSCCE learners have ongoing access to course materials via CSCCE’s Google Drive – access that will NOT be going away as we institute our new Canvas access policy.
If you have any questions about the contents of this post, especially if you are a past learner uncertain about how to access your course materials, please contact training@cscce.org.
Continue reading “CSCCE Canvas user survey update 1: An update to our offboarding policy”