May Community Call Recap – Discourse Tools Trial

Whether you’re a new community manager tasked with standing up an online space for your members, or you’re just not happy with the platform you’ve been using for years and need to find a new one, picking the right software or application for your community is a big deal.

There are a number of different tools available, all with their own features, quirks, and costs, and it can be daunting to get started with your market research, budgeting, and, eventually, implementation. That’s where CSCCE tools trials come in! In 2020 and 2021 they were a semi-regular event as communities necessarily embraced online connection – and now they’re more of a pop-up event as needs arise. 

At this month’s community call/tools trial, thanks to a thread that took off in the CSCCE Community of Practice Slack, we took a closer look at Discourse. Discourse is an open-source community discussion platform that can be tailored to meet the needs of a range of communities. A brief tour of the platform by CSCCE’s Maya Sanghvi was followed by two demos from members of the CSCCE Community of practice: Andra Stratton (Program Manager for the Rare as One Network at the Chan Zuckerberg Initiative) and Isaac Farley (Technical Support Manager at Crossref). 

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May’s Community Call / Tools Trial – Discourse

This month, we’re hosting an impromptu Tools Trial for our community call. In response to significant interest from the members of our community of practice (find out more about our community), we’ll be getting together in Zoom on Friday, 26 May 2023 at 10am EDT / 2pm UTC to share expertise and explore the functionality of Discourse. 

Date: Friday, 26 May 2023

Time: 10am EDT / 2pm UTC

Zoom link to join: click here

Add to calendar: click here

For our May Community Call, we’re convening an impromptu Tools Trial to discuss and explore the utility of Discourse for STEM community building. Image credit: CSCCE
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CSCCE Community Tools Trial Recap: Virtual escape rooms in Gather

In the second of our Summer 2022 community tools trials, CSCCE staff members Adrienne and Katie and several members of our community of practice met to “Escape the Island” in Gather. We actually ended up trying to escape a dungeon labyrinth (read on to find out why!) and explored how best to use these tools at virtual networking events. 

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CSCCE Community Tools Trial Recap: A “Butter” way to Zoom?

CSCCE tools trials resumed for a short run of three sessions on Wednesday, 13 July 2022. A combination of CSCCE staff and community of practice members spent 60 minutes trying out the facilitation platform Butter, and in this blog post we share some of the features we tried and what we thought. 

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Tools trials are back this summer!

Ever wanted to test out a new platform or app but needed some more users to make it worthwhile? That’s what CSCCE tools trials are for!

And this summer we’ll be hosting a short series of three tools trials to try out Butter (a tool for administering breakout rooms), Gather (specifically their new escape room), and a third tool of your choosing (let us know what you’d like to trial here). 

Read on for more information, including calendar invites and what to expect! 

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April’s community call recap – An update on CSCCE community programming

Keeping our members regularly updated so that they can make informed decisions about where and when to engage is a core part of our communications strategy, and for our April 2021 community call we shared a quarterly update to make visible various things that have been happening so far this year. In this post, we give a summary of our community programming and related community projects over the last few months, as well as a sneak peek at what’s coming up over the summer. We will be sharing more information about our paid training offerings and sustainability planning, which we also discussed in the call, in future blog posts. 

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New resource addresses virtual event security and dealing with “Zoom bombing”

For our March 2021 Tools Trial, we hosted a safety drill to refine how virtual event hosts can respond to “Zoom bombing.” As a result of the trial, this week we published a CSCCE tech tip sheet, which contains a series of checklists to help you and your team configure your meeting settings, plan out how you might respond in the event of a bad actor disrupting your event, and recover from the intrusion after the fact. 

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CSCCE Tools Trial 2.0: Preparing for, and reacting to, Zoom bombing

After a year of working online and meeting virtually for many, we’ve grown accustomed to Zoom norms and etiquette. We all know to mute our microphones when we’re not talking, use the “raise hand” function to ask a question, and use the chat to easily share links and resources. 

Unfortunately, we’ve also grown accustomed to the threat of “Zoom bombing,” that awful situation when an outsider breaks into your virtual space, disrupts your meeting, and causes distress to your participants. While always a risk, there are steps you can take to protect yourself from such an eventuality. And, with practice, you can quickly kick a troublemaker out of your meeting, prevent them rejoining, and carry on with your event. 

Interested in finding out more? Join us on 25 March 2021 at 10am US EDT for our next CSCCE Community Tools Trial, and read on for more details. 

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CSCCE Community Tools Trial 2.0 Recap: Virtual networking events

In late February, we relaunched our Community Tools Trials. This time around we’ve adjusted the format to provide the time and space to solve a specific challenge related to hosting online events each month, by pooling the diverse experiences and knowledge of the members of our community of practice. 

Our earlier tools trials, “Tools Trials 1.0,” took a methodical approach to testing a variety of events platforms, with a primary focus on how the tool worked and what kinds of events it would be suited to (you can read our recap blog posts here). This series, however, “Tools Trials 2.0,” is putting the specific use case first, and then figuring out a solution (or choice of solutions!) that is engaging, inclusive, and accessible. 

The first of the 2.0 series took place on 25 February 2021, and focused on virtual networking events. Community member Rachael Ainsworth of the Software Sustainability Institute wanted to test out an icebreaker idea with a sizable group, as well as have a larger discussion about what icebreakers work online, what platforms are out there, and how different users might experience the event. 

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CSCCE Tools Trials 2.0

In 2020, we conducted a series of virtual tools trials, to test out platforms and apps that help communities connect and work together online. Together with members of the CSCCE community of practice, we tested eight platforms, and recapped our findings on the CSCCE blog

This Spring, we are launching “Tools Trials 2.0.” Instead of focusing on a single platform, we’ll devote each monthly trial to discussing, and hopefully solving, a specific use case. We’ll then take what we learned and share it with the broader community. 

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