While every community has its own nuanced context, there are many recurring themes in community management that can be helpful to discuss with others. One tool to support those conversations is the use of metaphors.
Over the next few months, we’re going to be releasing a collection of blog posts that explore several key metaphors related to community management – and we’ll introduce how each metaphor can support conversations that address key community management topics such as creating and enforcing codes of conduct, developing a content strategy, deciding how much support to provide around community activities, and more. Alongside this blog series, we’ll be using our monthly community calls to host related discussions, which we’ll be facilitating with a new collection of worksheets.
At the end of the series, we’ll release all of this material as a single, downloadable booklet, which we hope will support ongoing discussion about the importance of community building in STEM.
As the academic year winds down for many of us, and we head into the season of conferences, field work, and vacations, it’s time for CSCCE’s fourth annual mid-year social!
Every year around this time we invite you to join a community call that’s focused on helping you to meet other members of the CSCCE community of practice who are interested in some of the same community management topics as you are. In brief, you tell us the topics that you’re hoping to connect around, we work behind-the-scenes to make everyone a personalized list of pairings, and then we all spend the call enjoying meeting the people on our virtual “networking dance cards!” Read on to find out more about what to expect and how to sign up, and do reach out to firstname.lastname@example.org if you have any requests or suggestions
Whether you’re a new community manager tasked with standing up an online space for your members, or you’re just not happy with the platform you’ve been using for years and need to find a new one, picking the right software or application for your community is a big deal.
There are a number of different tools available, all with their own features, quirks, and costs, and it can be daunting to get started with your market research, budgeting, and, eventually, implementation. That’s where CSCCE tools trials come in! In 2020 and 2021 they were a semi-regular event as communities necessarily embraced online connection – and now they’re more of a pop-up event as needs arise.
At this month’s community call/tools trial, thanks to a thread that took off in the CSCCE Community of Practice Slack, we took a closer look at Discourse. Discourse is an open-source community discussion platform that can be tailored to meet the needs of a range of communities. A brief tour of the platform by CSCCE’s Maya Sanghvi was followed by two demos from members of the CSCCE Community of practice: Andra Stratton (Program Manager for the Rare as One Network at the Chan Zuckerberg Initiative) and Isaac Farley (Technical Support Manager at Crossref).
This month, we’re hosting an impromptu Tools Trial for our community call. In response to significant interest from the members of our community of practice (find out more about our community), we’ll be getting together in Zoom on Friday, 26 May 2023 at 10am EDT / 2pm UTC to share expertise and explore the functionality of Discourse.
This month’s “salon-style” call focused on the changing landscape of social media, and how STEM professionals are engaging (or not) on platforms like Twitter, LinkedIn, Facebook, and more. Lou and Katie created a loose scaffold to facilitate the call, drawing on their many, many years of life online, and we thoroughly enjoyed the conversation that unfolded.
We did not record this month’s call, so that everyone who participated could feel comfortable sharing their opinions and experiences, and this recap is intentionally free of identifying information. We’ve also collected the resources shared on the call at the end of this post – from books to blog posts to suggestions of people to follow – so scroll on to find out more!
The last few years have seen a shift in how people behave online. More and more, we see individuals announcing that they will leave this platform or that, either for new websites or for a life lived less online. Relatedly, spaces that are more private are increasingly replacing public ones for conference back channels and subject-specific discussions. While these changes may be understandable, as community managers, this shift away from sharing and connecting in public forums presents very real challenges.
During this month’s salon-style community call, we will investigate how the upheavals in social media platforms (and how people engage with them) are impacting community-building activities online. Please come ready to share your experiences and opinions, as well as any ideas you have for what’s next. This month’s call will not be recorded, but a recap blog post will be made available shortly after.
Are you facing a community management challenge right now that you just can’t find a solution to? In this month’s community call, CSCCE community of practice member Beth Duckles will facilitate an Oblique Thinking activity to help us all work together on finding solutions.
This year, we’re switching up our community call formats, cycling around three broad approaches each quarter: i) sharing of skills and knowledge e.g, via talks, panel discussions and show and tell; ii) building together e.g, by combining our collective knowledge to do or make something new – including shaping our CoP and; iii) providing more opportunities to build deeper connections with one another via various different approaches to networking that are grounded in skills you can reuse in your own role.
This month, we are focusing on connecting, and you can expect something completely different from any CSCCE community call that’s come before! We’ll be asking you to share your varied skills, including those you might not flex so often in the workplace, and collaborate with other members of the community to solve common challenges in STEM community management. Expect to leave feeling energized and having connected more deeply to other members of the CSCCE CoP!
As a community manager, you work hard to create resources that are available to as many people as possible. When it comes to digital resources, this includes making sure that your PDFs are screen-reader compatible, your Zoom calls are captioned, and your slide decks don’t feature text that is too small.
On this month’s call, we’ll hear from CSCCE staff and members of our community of practice about how to create accessible resources, as well as check whether your existing resources need an update.
For our first community call of 2023, we wanted to continue our tradition of periodic updates about what’s happening at CSCCE. In these updates, we draw back the curtain and share more details about what we’re working on, as well as some reflections that other growing organizations and communities may share. From onboarding new staff members to preparing for the first cohort of our certification program, there’s a lot going on, which brings with it necessary changes in process and underlying technical infrastructure. This recap blog post will get you up to speed on all the news.
Note: A recording of this call is available to members of our Community of Practice, and a link is available in Slack. Please contact email@example.com if you need assistance.
Happy New Year! The turning of the year is often accompanied by transition, setting new intentions, and planning for the months ahead. That’s certainly where we find ourselves at CSCCE, with 2023 promising to be a huge year for our growing organization.
In our first community call of the year, we’ll share what’s coming up, including new courses, clients, and community programming. This is a great way to catch up if some of our newsletters fell into the cracks of December email chaos, or if you’re new to our community of practice and would like to find out more about opportunities to get involved. Our calls are open to anyone, so if you’re not yet a community member but you’re interested in what we do to support STEM communities and the people who build them, please do feel free to join.
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