Zoom safety Archives

An update about how we’re using Zoom at CSCCE

This post was authored by CSCCE’s Director of Community, Alycia Crall.

The CSCCE relies on a number of communication platforms to support programming in our community of practice. One of the primary platforms we have adopted is Zoom, and we currently have two Zoom accounts. One that is used for external programming, training, and events. The second is used internally for staff meetings and other communications.

Background on changes to Zoom

In August 2023, Zoom updated their terms of service that suggested they could use meeting audio, video, chat, screen sharing, and other content to train their Artificial Intelligence (AI) model. At CSCCE, we value making our programming accessible in a range of ways AND we want our learners and community members to feel comfortable speaking freely without any concerns for their privacy. Due to privacy concerns, closed captioning was activated on a case by case basis as we examined how our team and community of practice might be impacted by these changes.

New resource addresses virtual event security and dealing with “Zoom bombing”

For our March 2021 Tools Trial, we hosted a safety drill to refine how virtual event hosts can respond to “Zoom bombing.” As a result of the trial, this week we published a CSCCE tech tip sheet, which contains a series of checklists to help you and your team configure your meeting settings, plan out how you might respond in the event of a bad actor disrupting your event, and recover from the intrusion after the fact.

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CSCCE Tools Trial 2.0: Preparing for, and reacting to, Zoom bombing

After a year of working online and meeting virtually for many, we’ve grown accustomed to Zoom norms and etiquette. We all know to mute our microphones when we’re not talking, use the “raise hand” function to ask a question, and use the chat to easily share links and resources.

Unfortunately, we’ve also grown accustomed to the threat of “Zoom bombing,” that awful situation when an outsider breaks into your virtual space, disrupts your meeting, and causes distress to your participants. While always a risk, there are steps you can take to protect yourself from such an eventuality. And, with practice, you can quickly kick a troublemaker out of your meeting, prevent them rejoining, and carry on with your event.

Interested in finding out more? Join us on 25 March 2021 at 10am US EDT for our next CSCCE Community Tools Trial, and read on for more details.