Event safety policies and reporting

CSCCE currently convenes a variety of virtual events, and we take the safety of our participants seriously. This page outlines our event safety policies, as well as how to report an incident. When in-person events resume, we will update this page accordingly. 

Our community participation guidelines

All participants in CSCCE events should familiarize themselves with our community participation guidelines. Underpinned by our core values, these guidelines outline how we expect participants to show up to our events and/or interact in our Slack workspace. You can find instructions that describe how to report an incident that contravenes these guidelines here

Additional precautions

We ask event participants to help us in creating safe spaces for community interactions by doing the following:

  • Refrain from tweeting meeting links and document links. 
  • Use the name you prefer to be addressed by, and not a default organizational account name or shortened username, when entering the Zoom waiting room for a CSCCE event.
  • If you see something, say something: If you see any suspicious activity at a virtual CSCCE event that you think might be tied to interference from an intruder, please let a member of CSCCE staff know as soon as possible via direct message in Zoom. 

Zoom safety protocol

Our primary platform for virtual events is Zoom. We are aware of the potential for disruption by “Zoom bombers” (see our Tip Sheet on the topic) and have a protocol in place for what to do should a bad actor interrupt our events. If you are a participant in one of our events, you can expect the following action in the event of a Zoom bomber: 

  • In the instance of a single bad actor, we will report and remove the person from the meeting. Our security settings prevent removed participants from rejoining. We will also refrain from letting any additional participants enter from the waiting room after a Zoom bombing incident. 
  • If we are unable to locate or remove multiple Zoom bombers at an event, we will immediately suspend the meeting using Zoom’s security controls. This will prevent all participants from posting or interacting within Zoom. We will then communicate our plan for restarting the event using the CSCCE Slack or the shared notes document (unless it has also been compromised). 

If you have any questions or concerns, please contact info@cscce.org.

New resource addresses virtual event security and dealing with “Zoom bombing”

For our March 2021 Tools Trial, we hosted a safety drill to refine how virtual event hosts can respond to “Zoom bombing.” As a result of the trial, this week we published a CSCCE tech tip sheet, which contains a series of checklists to help you and your team configure your meeting settings, plan out how you might respond in the event of a bad actor disrupting your event, and recover from the intrusion after the fact. 

Continue reading “New resource addresses virtual event security and dealing with “Zoom bombing””

CSCCE Tools Trial 2.0: Preparing for, and reacting to, Zoom bombing

After a year of working online and meeting virtually for many, we’ve grown accustomed to Zoom norms and etiquette. We all know to mute our microphones when we’re not talking, use the “raise hand” function to ask a question, and use the chat to easily share links and resources. 

Unfortunately, we’ve also grown accustomed to the threat of “Zoom bombing,” that awful situation when an outsider breaks into your virtual space, disrupts your meeting, and causes distress to your participants. While always a risk, there are steps you can take to protect yourself from such an eventuality. And, with practice, you can quickly kick a troublemaker out of your meeting, prevent them rejoining, and carry on with your event. 

Interested in finding out more? Join us on 25 March 2021 at 10am US EDT for our next CSCCE Community Tools Trial, and read on for more details. 

Continue reading “CSCCE Tools Trial 2.0: Preparing for, and reacting to, Zoom bombing”