From the rehearsal to the annual meeting: What can scientific community managers learn from collective organizing in other situations?

In this guest blog, CEFP 2019 Fellow Arielle Bennett-Lovell considers how her community organizing efforts outside science help her in her day job as Coordinator for the Institute for Neuroscience at the University of Cambridge.

What do a local campaign to save libraries, shared allotments, extinction rebellion protests, and a society of learned individuals all have in common? All of these are groups of people brought together by a shared goal, often with the intention of using collective discussions and engagement from members to push forward a set of ideas or principles using a variety of different initiatives.

A mature scientific community, which is co-creating its programming and future direction as part of a member-led exercise, or advocating for larger societal change on key issues in broader society, shares a lot of organisational parallels with an active community outside of science. However, as community managers, we sometimes don’t see these connections and miss the opportunity to use a breadth of examples in our own organisations.

We can, and should, examine the experiences of other communities, bringing them back into our own as examples of collective organising. This can enrich planning and programming for our scientists, students, and stakeholders. I’ve been lucky to be a part of a number of different campaigns and communities outside of my day job, and in this piece, I’ve outlined some of the key aspects of collective organising I’ve picked up from outside science.

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April’s Community Call Recap – How community managers can support diversity, equity, and inclusion in science

This month’s call challenged us all to think hard about creating and supporting inclusive communities, particularly virtually. Led by the CEFP 2019 DEI Project Team, we explored four topics related to this and used Zoom’s breakout room capability to give participants the opportunity to have small group discussions.

April’s community call showcased four new CSCCE tip sheets created by the CEFP 2019 DEI Project Team.
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April’s community call – Exploring diversity, equity and inclusion

Our next CSCCE Community Call is on Wednesday 22nd April at 2pm Eastern. Join us to discuss running inclusive online events and find out more about the CEFP 2019 Diversity, Equity and Inclusion Project Team’s work.

This month we’ll include a breakout style activity as well as presentations during the first hour of the call, and then a 30 minute open discussion for anyone to share their thoughts and experiences.


Join us for April’s community call on diversity, equity and inclusion considerations as a scientific community engagement manager. Image credit: CSCCE
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March’s Community Call Recap – What makes a great ambassador program?

On this month’s Community Call, two project teams from the CSCCE Community Engagement Fellows Program (CEFP) shared their research into what makes a great ambassador program and how we as scientific community engagement managers can support the members of our communities who volunteer to take part.

Ambassador Programs Slide
March’s community call focused on ambassador programs in science. Image credit: CSCCE

What is an ambassador program?

To advance the mission of the community with which they’re working, community managers often turn to ambassador programs. Also known as community champions or fellows, these more engaged users can help with beta testing, advocating for the community’s work, recruiting new members, launching specialized projects or other specific activities.

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Welcome to Katie Pratt – CSCCE’s Communications Director and Content Archivist

This week, we’re thrilled to welcome Katie Pratt to the CSCCE Team! Katie joins us as our new Communications Director and Content Archivist, a role in which she will work with our Director, Lou Woodley, to catalog and share more resources for scientific community engagement managers.

She will also support our community of practice, providing updates to our flourishing community of scientific community managers.

About Katie

Katie spent the last seven years working as Communications Director for the Deep Carbon Observatory (DCO), a decade-long Earth and life sciences program with core support from the Alfred P. Sloan Foundation. She co-led DCO’s Engagement Team, overseeing a variety of internal and external communications activities, and managed a community of more than 1200 scientists from a variety of disciplines around the world. She was heavily involved in programming for DCO’s early career scientists and co-organized three workshops and two summer schools specifically for this sub-community.

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March’s Community call – community ambassador programs

Our next CSCCE Community Call is on Wednesday 18th March at 2pm Eastern. Join us to discuss the outputs of two of the community engagement fellows program (CEFP) projects about community ambassador programs.

After the presentations there will be time to ask questions and learn from others who’ve launched and/or managed ambassador programs.

Join us for March’s community call on ambassador programs in science. Image credit: CSCCE

Community ambassador programs

To advance the mission of the community with which they’re working, community managers often turn to ambassador programs. Also known as community champions or fellows, these more engaged users can help with beta testing, advocating for the community’s work, recruiting new members, launching specialized projects or other specific activities.

Nurturing a successful ambassador program can be a helpful way to scale your community’s activities – but what does running such a program involve? How should you recruit your ambassadors? And what motivates them to participate and stay engaged? Join us in March’s community call to explore some of the data about what these programs look like in science.

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February’s Community Call – help us to launch our Community Profiles project

Our next CSCCE Community Call is on Wednesday 19th February at 2pm Eastern. Join us to discuss how we’re going to be creating Community Profiles to help connect scientific community managers with others doing similar things – and how to make the profiles useful to you!

Introducing the Community Profiles project

Some of the questions that we get asked most often about scientific community management go along the lines of “I’m looking to launch a new community focused on X. Can you tell me about another organization that’s already done this?” or “We’re looking to expand our community programming to include Y. Are there any best practices about how to do this – or things we should absolutely avoid?”

To help our community members to answer these questions more directly themselves, we’re looking to create a series of downloadable Community Profiles. At this concept stage (read: plans may evolve as we test and iterate!) we envisage that the profiles will be very visual, two-page summary sheets with some vital stats about specific communities that have agreed to be featured. As a user, you’ll be able to compare communities with similar audiences, online tools, programming and more – and possibly also reach out to their community manager to ask any follow up questions.

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CSCCE Working Groups – new ways to work together in our emerging community of practice

In January’s Community Call we reviewed our plans for CSCCE’s programming for the first few months of 2020. In this post we recap our intentions to launch three initial working groups this month – as a precursor to creating the supporting structures for future working groups later this year.

Working together to advance our collective understanding of scientific community engagement. Image credit: CSCCE

Why working groups?

CSCCE provides training, programming, resources and research to support community managers in science – and organizations looking to nurture scientific communities. One of our core activities is to host a community of practice, where existing community managers can learn from one another and ask questions of a supportive group of like-minded peers.

In addition to our Slack channel and monthly community calls, we’re now offering community members the opportunity to work more closely together in a working group.

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Online co-working partnerships are community of practice in action

When Naomi Penfold of the CEFP2019 cohort and Stefanie Butland (#CEFP2017) met in person at the January 2019 CEFP training week they decided to continue collaborating online – by setting up virtual co-working sessions. In this joint post they describe the format that’s worked for them and why they’ve found their shared time so valuable.

What is online co-working – and why is it good?

After meeting at the first CEFP2019 Fellows’ meeting, we started a co-working partnership. We meet face-to-face online, at agreed times, to do work – our own work, but together in time. This is remote synchronous co-working via video-meeting.

Briefly, we start a session with each of us saying what we are working on, and how we’d like to break up our time together into work blocks and discussion. At the end of each work block, we report back to each other what we’ve accomplished in that time and whether we’re struggling with anything. These breaks can turn into work discussions when we feel we need that, and that’s the real magic.

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