March’s Community Call Recap: Community manager roles in STEM

The March community call focused on the different forms that community manager (CM) roles take across the STEM ecosystem. The agenda included presentations and reflection questions to guide the conversation, which covered career paths, professional development, and common challenges. 

To kick off the meeting, Lou Woodley spoke about CSCCE’s research program, highlighting our newest resource-creation project: STEM Community Manager Case Studies. Malin Sandström (International Neuroinformatics Coordinating Facility) and Elisha Wood-Charlson (Lawrence Berkeley National Laboratory) then described work they performed as CSCCE Community Engagement fellows to characterize CM positions. This work will feed into a new CSCCE working group, which will launch in April and continue studying scientific community manager roles.

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What does a scientific community manager do? Check out the CSCCE Skills Wheel and accompanying guidebook!

Our newest resource, the CSCCE Skills Wheel and guidebook, is out this week. Created by the C3 project team of the 2017 CEFP cohort, the wheel defines 45 skills used in varying degrees by scientific community managers, laying out a common language and framework for hiring, professional development, and personal fulfillment.

About the C3 project

As part of CSCCE’s Community Engagement Fellowship Program (CEFP), fellows self-organize into small groups to take on a research or resource-development project. The Catalyzing Cultural Change (C3) team, Jennifer Davison, Andreas Leidolf, Malin Sandström, Elisha Wood-Charlson, and Lou Woodley, wanted to define the skills and core competencies for scientific community engagement managers, while also understanding how these roles are positioned within different types of scientific communities or organizations.

To do this, they compared the skills listed in a range of scientific community manager job descriptions, surveyed scientific community managers within the 2017 CEFP cohort, and, along with additional literature research, created the CSCCE skills wheel.

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Ambassadors, Fellows, Champions, and More: What defines success in scientific community champions programs?

This post summarizes the report of the “Scientific Advocacy/Ambassador Programs Survey” by the 2017 Community Engagement Fellows Program (CEFP) Advocacy Ninjas project team (Melanie Binder, Heidi Laješić, Stephanie O’Donnell, Allen Pope, Gabrielle Rabinowitz, and Rosanna Volchok – with help from CSCCE Director Lou Woodley and former staff member, Rebecca Aicher) and was contributed by the authors.

Editorial note: Since the Advocacy Ninjas did their work and wrote up their report, we refined and published CSCCE’s Community Participation Model. In it, we describe a CHAMPION mode of participation, in which a community member is motivated to take on more responsibility for the success, sustainability, and/or running of the community. This might look like advocating for the community on social media, running a working group or local chapter, or taking the lead in creating and maintaining documentation to support the community. Champion programs, therefore, formalize or promote these activities, and offer recognition and training for members who participate. They empower emergent leaders, create nodes of trust within the community, and support myriad community needs and goals. Visit our new resource page for more.  

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March’s Community call – community ambassador programs

Our next CSCCE Community Call is on Wednesday 18th March at 2pm Eastern. Join us to discuss the outputs of two of the community engagement fellows program (CEFP) projects about community ambassador programs.

After the presentations there will be time to ask questions and learn from others who’ve launched and/or managed ambassador programs.

Join us for March’s community call on ambassador programs in science. Image credit: CSCCE

Community ambassador programs

To advance the mission of the community with which they’re working, community managers often turn to ambassador programs. Also known as community champions or fellows, these more engaged users can help with beta testing, advocating for the community’s work, recruiting new members, launching specialized projects or other specific activities.

Nurturing a successful ambassador program can be a helpful way to scale your community’s activities – but what does running such a program involve? How should you recruit your ambassadors? And what motivates them to participate and stay engaged? Join us in March’s community call to explore some of the data about what these programs look like in science.

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