CSCCE CoP Archives - Page 8 of 17

July’s community call: The evolving landscape of STEM community manager roles – findings from the CSCCE community manager case studies

POSTPONED UNTIL 17 AUGUST 2022

In this month’s call, CSCCE’s Lou Woodley, Katie Pratt, and Saima Sidik will be sharing what we’ve learned from interviewing 25 members of our community of practice about their work and the resultant case studies that we’ve been publishing over the past few months. We’re currently working on a report summarizing our findings, which we’ll preview on the call, as well as hold space for discussion about where we go from here.

We hope you’ll join us on Wednesday ~~20 July~~ 17 August at 3pm UTC / 11am EDT! Click here to join the Zoom call, or add to your Google or Outlook 365 calendar.

*July’s community call will focus on community manager roles: Their commonalities and differences across the STEM ecosystem. Image credit: CSCCE*

New section of the CSCCE glossary focuses on virtual events

One of the many resources we curate here on the CSCCE website is a glossary of terms related to community management in STEM. We’ve just added another 60 terms, all related to running virtual events!

This list of new glossary terms was co-created with members of our community of practice during our May 2022 community call. We’ve added them to our searchable glossary, and you can also download a PDF of the collection from Zenodo.

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Tools trials are back this summer!

Ever wanted to test out a new platform or app but needed some more users to make it worthwhile? That’s what CSCCE tools trials are for!

And this summer we’ll be hosting a short series of three tools trials to try out Butter (a tool for administering breakout rooms), Gather (specifically their new escape room), and a third tool of your choosing (let us know what you’d like to trial here).

Read on for more information, including calendar invites and what to expect!

May’s community call recap: Creating virtual events that meet people where they are

Two years after the pandemic pushed the majority of events online, we invited community members to discuss when virtual and hybrid formats work well, when they work poorly, and the tools that lead to success.

We also hosted a co-working session, during which we worked on a virtual events glossary and an updated version of our guidebook of curated virtual events resources – two items we’ll release soon. In this blog post, we offer some of the key takeaways from this month’s community call, in the hopes that it helps you plan engaging and inclusive events.

New tip sheets on planning and launching community champions programs!

Today we published four tip sheets intended to help you plan and launch a community champions program. They were co-created by CSCCE staff and members of our champions programs working group, and complement the champions guidebook that we released last year.

Ultimately, these four tip sheets will be joined by five more, each one illustrating one of the nine stages of community champions programs described in the guidebook (and shown below). Read on to find out more about champions, champions programs, and how they maintain, grow, and evolve communities in STEM.

May’s community call: Revisiting virtual events

Join us on 18 May at 3pm UTC / 11am EDT for a conversation about virtual events: what we’ve learned after two years of online gatherings. We’ll make space for discussion, considering what the future of hybrid events look like, and host writing sprints to co-create new resources.

You can join the call on Zoom, and add it to your calendar: iCal | Google

On our May call, we’re consolidating community learnings around convening virtual events. Image credit: CSCCE

April’s community call recap: Exploring CRMs for community management

On our April community call, we considered how Customer Relationship Management platforms (CRMs) can be used to manage communities in STEM. We heard presentations from community members Yamina Berchiche, Erin Conn, and Chris Hartgerink, who are each using different platforms in their work, and learned about their similarities, differences, and general utility for relationship-building. We also took a few minutes at the end of the call to brainstorm some of the features we’d like to see in a CRM that was optimized with community management in mind.

In this post, we describe some of the themes and insights from the call, and share the recordings of the three presentations. This is not meant to be an exhaustive review of all of the CRM platforms available today, nor is it an endorsement of the products mentioned. Instead, we hope it will help you as you to work through your own requirements, and consider whether a CRM might be useful in managing your community.

April’s community call: Community/Customer Relationship Management platforms

Our April call will focus on the pros and cons of various Community/Customer Relationship Management (CRM) platforms, and what a “perfect” community relationship management platform might look like.

We’ll hear from three members of our community of practice who are using different tools, and spend some time brainstorming to create a requirements document of all the things we’d like to be able to do as community managers with a similar platform.

Join us via Zoom on Wednesday, 20 April at 11am US EDT / 3pm UTC.

Add to your calendar: iCal | Google