Community Manager Case Studies: What does it look like to be a community manager in STEM?

In 2016, we conducted a series of 10 interviews with community managers working in STEM. We asked them a series of questions with a view to sharing what their roles looked like and highlighting the work as an important piece of human infrastructure for effective collaboration. 

More than five years later, after growing a community of practice involving more than 350 members, we’re revisiting the project. Our goal is to build a collection of case studies so that new and aspiring community managers can get an idea of what their role is or will be, and for hiring managers to understand what to look for in new hires. 

We’re also curious about how community roles vary in different organizational settings. How does community management look in a professional society vs. higher education, for example? How do online communities compare to in-person ones, and how is that changing during the COVID-19 pandemic? We hope to explore these topics and more on the CSCCE blog as the project develops. 

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Community calls coming up in Q1 of 2022

CSCCE community calls are a monthly opportunity for shared learning and connection. Members of the community of practice as well as anyone interested in the topic under discussion each month are all welcome to join, and we encourage you to spread the word among your own networks! 

In this blog post, we share our plans for the first three calls of 2022. We also talk about the ways that we chose topics to highlight, the different kinds of formats we have hosted in the past, and how you can propose topics and/or present on future calls. 

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What does a scientific community manager do? Check out the CSCCE Skills Wheel and accompanying guidebook!

Our newest resource, the CSCCE Skills Wheel and guidebook, is out this week. Created by the C3 project team of the 2017 CEFP cohort, the wheel defines 45 skills used in varying degrees by scientific community managers, laying out a common language and framework for hiring, professional development, and personal fulfillment.

About the C3 project

As part of CSCCE’s Community Engagement Fellowship Program (CEFP), fellows self-organize into small groups to take on a research or resource-development project. The Catalyzing Cultural Change (C3) team, Jennifer Davison, Andreas Leidolf, Malin Sandström, Elisha Wood-Charlson, and Lou Woodley, wanted to define the skills and core competencies for scientific community engagement managers, while also understanding how these roles are positioned within different types of scientific communities or organizations.

To do this, they compared the skills listed in a range of scientific community manager job descriptions, surveyed scientific community managers within the 2017 CEFP cohort, and, along with additional literature research, created the CSCCE skills wheel.

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January’s community call – Resilience

This month’s community call is taking place in the same week as Community Manager Advancement Day (Monday, 25 January), the theme of which is “resilience.” So, this month we’ve invited CEFP 2017 alum Jennifer Davison to share her wisdom on the topic. 

The January 2021 CSCCE Community Call. Image credit: CSCCE
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Announcing our new Resources pages and Zenodo Community collection

The past few weeks have marked an important next phase for CSCCE as we started releasing some of the materials that CSCCE staff and community members have created over the past months and years.

We’re delighted to announce the first of a growing number of Resources pages on the CSCCE website – starting with pages for “Being a Scientific Community Manager,” “Diversity, equity and inclusion,” and “Online communities and communication tools.”

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