Community Manager Case Studies: What does it look like to be a community manager in STEM?

In 2016, we conducted a series of 10 interviews with community managers working in STEM. We asked them a series of questions with a view to sharing what their roles looked like and highlighting the work as an important piece of human infrastructure for effective collaboration. 

More than five years later, after growing a community of practice involving more than 350 members, we’re revisiting the project. Our goal is to build a collection of case studies so that new and aspiring community managers can get an idea of what their role is or will be, and for hiring managers to understand what to look for in new hires. 

We’re also curious about how community roles vary in different organizational settings. How does community management look in a professional society vs. higher education, for example? How do online communities compare to in-person ones, and how is that changing during the COVID-19 pandemic? We hope to explore these topics and more on the CSCCE blog as the project develops. 

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What does a scientific community manager do? Check out the CSCCE Skills Wheel and accompanying guidebook!

Our newest resource, the CSCCE Skills Wheel and guidebook, is out this week. Created by the C3 project team of the 2017 CEFP cohort, the wheel defines 45 skills used in varying degrees by scientific community managers, laying out a common language and framework for hiring, professional development, and personal fulfillment.

About the C3 project

As part of CSCCE’s Community Engagement Fellowship Program (CEFP), fellows self-organize into small groups to take on a research or resource-development project. The Catalyzing Cultural Change (C3) team, Jennifer Davison, Andreas Leidolf, Malin Sandström, Elisha Wood-Charlson, and Lou Woodley, wanted to define the skills and core competencies for scientific community engagement managers, while also understanding how these roles are positioned within different types of scientific communities or organizations.

To do this, they compared the skills listed in a range of scientific community manager job descriptions, surveyed scientific community managers within the 2017 CEFP cohort, and, along with additional literature research, created the CSCCE skills wheel.

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Exploring scientific community managers’ skill sets

So far, our analysis of the State of Scientific Community Management survey has addressed scientific community managers’ education and training, the types of organizations that hire them, and the funding landscape for community management. In this post we explore the skillsets that scientific community managers rely on in their current roles. We asked our survey … Continue reading “Exploring scientific community managers’ skill sets”

So far, our analysis of the State of Scientific Community Management survey has addressed scientific community managers’ education and training, the types of organizations that hire them, and the funding landscape for community management.

In this post we explore the skillsets that scientific community managers rely on in their current roles. We asked our survey respondents to rate the importance of 5 key skill sets, originally delineated by The Community Roundtable for the broader field of community management outside science. Read on to learn about which skill set ranks highest, and how the rankings change depending on seniority.

Continue reading “Exploring scientific community managers’ skill sets”

Scientific community managers: often self-taught with a science PhD

Having received over 100 responses, we’ve begun analyzing the State of Scientific Community Management Survey. Read on for more details of some of the trends we’ve seen so far. If you’re working to build communities within science and haven’t yet taken the survey, we’re leaving it open a little longer, so please do add your … Continue reading “Scientific community managers: often self-taught with a science PhD”

Having received over 100 responses, we’ve begun analyzing the State of Scientific Community Management Survey. Read on for more details of some of the trends we’ve seen so far.

If you’re working to build communities within science and haven’t yet taken the survey, we’re leaving it open a little longer, so please do add your data points to the overall picture.

Continue reading “Scientific community managers: often self-taught with a science PhD”