This glossary is a growing collection of terms that we are building in collaboration with CSCCE community members as part of our work to support the emerging field of scientific community management. Many of these terms are regularly used in our trainings and resources.
Structure of the glossary
The glossary is comprised of different subsections that correspond to specific accompanying resources, such as the CSCCE skills wheel, our inclusive language glossary, and our virtual events glossary.
You can explore the different subsections by browsing the categories indicated in the categories dropdown menu on this page.
We will be adding additional subsections in the coming months and welcome suggestions of areas that you’d like to work on. Please contact info@cscce.org with suggestions and feedback.
Browsing and citing the glossary
You can browse the glossary directly from this page by clicking a word from the complete glossary list below. You can also scan the alphabet for a specific letter and click on it to filter by that letter.
The page for each glossary term includes a corresponding citation for the resource and we request that you refer to that citation when using the terms in your work. Once we have created a first instance of a complete glossary, we will provide a citable DOI for the entire resource.
a
- Ableist language and behavior
- Accessibility
- Accessibility statement / guidelines
- Active commitment
- Active self-disclosure
- Advancement, growth and sustainability
- Advocacy
- Agenda designer
- Ally/Allyship
- Analysis
- Archive / archiving
- Archiving of artifacts
- Asynchronous content
- Audience
b
- Backchannel
- Belonging
- Bi-directional communication
- Blog post
- Bonds-based commitment
- Bootstrapping
- Broadcast
c
- Call to action
- Camera etiquette
- Captions
- Carving out a niche
- Champions program
- Change management
- CO-CREATE mode
- Code of conduct committee / responders
- Coerced compliance
- COLLABORATE mode
- Collaboration
- Collective effort model
- (Communications) campaign
- (Communications) campaign archetype
- Community champion
- Community-engaged content
- Community governance
- Community lifecycle models
- Community of communities
- Community overview statement
- Community participation guidelines
- Community: shared purpose, belonging, culture, and power
- Competitive analysis
- Conflict resolution
- Consultation and listening
- Content
- Content and programming audit
- Content calendar / editorial calendar
- Content creation and curation
- Content design
- Content elements
- Content Management System (CMS) administration
- Content pillar
- Content planning
- Content planning
- Content presentation
- Content strategy
- Content type
- CONTRIBUTE mode
- Contribution gap
- CONVEY/CONSUME mode
- Core values
- Creating a container
- Crits (aka critiques)
- CSCCE Community Participation Model
- Cultural competence
- Culture
- Curation
- Curation and content management
d
- Data analysis
- Data management
- Data visualization
- DEI / EDI / DEIA / JEDI / DEIB
- Descriptive norm
- Design assets
- Design claim
- Design goals
- Design lever
- Discord
- Dominant voice / Dominant story
- Dry run / dress rehearsal
- Duties roster
e
- Ecosystem
- Editorial
- Emergent
- Emotional integration
- Endorsements
- Engagement
- Entry barriers
- Etiquette
- Evaluation and assessment
- Event planning
- Event producer
- Evergreen content
- Expectancy value theory
- Explainer
- Extrinsic motivation
f
- Face-saving interventions
- Facilitator
- Feedback channel
- Figure
- Financial management
- Focus theory
- Formal champions
- Framing
g
- Github repo
- Graduated sanctions
- Guidebook
h
- Halo effect
- Hashtag
- Headings or subheadings
- Heuristic processing
- High status individuals
- Holding space
- Hybrid event
i
- Icebreaker
- Identity-based commitment
- Indigenous land acknowledgment
- Infographic
- Informal champions
- Informational role (of content)
- Intentionality
- Interpersonal recruitment
- Interpreter
- Intrinsic motivation
j
- Jargon
k
- Knowledge brokering
l
- Licensing
- Lived experience
- Livestreaming
- Logistics document
m
- Making a PACT framework
- Marketing and branding
- Match value
- Media advisory
- Media production
- Media relations
- Meeting facilitation
- Member research
- Member types
- Mentoring
- Mode
- Moderation, mediation and intervention
- Moderator
- Multi-directional communication
- Multimodal programming
n
- Needs-based commitment
- Network-centric leadership
- Networking
- News article
- Normative behavior
- Normative commitment
o
- Office hours
- Onboarding pathways
- Online communities
- Operational planning and implementation
- Organizing committee
- Outreach
p
- Pair programming
- Paragraphs
- Performance-contingent rewards
- Personas
- Platform
- Polling
- Power
- Pre-work
- Presentation and framing
- Presenter guidelines
- Press release
- Procedural justice
- Processing theory
- Product diffusion
- Product management of technology platforms
- Program design
- Programming
- Proposal development
- Public goods problem
- Purpose
- Push vs. pull
r
- Reader-to-leader funnel
- Record-keeping
- Recruitment, welcoming and onboarding
- Reflection
- Registration form
- Regulation
- Relationship dashboard
- Reporting
- Response time
- Restorative approaches
- Retrospective / recap blog
- Risk assessment
- Risk mitigation
- Run-of-show
s
- Sandboxes
- Satellite events
- Scaffolding
- Screening / verification
- Self-determination theory
- Self-selection
- Sense-making
- Sentences
- Sessions
- Sexist language
- Shared goals
- Silencing
- Silent doc'ing
- Silo
- Social contact
- Social dilemma
- Social media
- Social media card
- Social proof
- Social role (of content)
- Socialization tactics
- Speaking and presenting
- Stakeholders
- Steering committee
- Stock photo
- (Strategic) communications plan
- Strategy development
- Style guide
- Subtitles
- Supplementary tools
- Switching costs
- Synchronous content
- Synthesis
- Synthesis
- Systematic processing
- Systems administration and maintenance
t
- Tag pruning / gardening
- Task-contingent rewards
- Teaching and training
- Technical facilitator
- Technical support
- Themes and tracks
- Throttles / quota mechanisms
- Time management
- Tip sheet
- Tone
- Tragedy of the commons
- Transactional information sharing
- Transcript
- Transformational information sharing
- Transmissive information sharing
- Transparent communications
- Twitter moment
u
- Universal design
- Use of acronyms
- Use of pronouns
v
- Virtual events platform
- Virtual help desk
- Virtual notes doc(ument)
- Voice
- Voluntary compliance
w
- Watch party
- Web and UI design
- Webinar
- Workshop
- Wrapper
z
- Zoom bombing
- Zoom fatigue