Toby Hodges is a Bioinformatics Community Project Manager at the European Molecular Biology Laboratory. He coordinates the EMBL Bio-IT Project, a community building and support project for bioinformaticians and computational biologists. In this role, he works with volunteers from the community to provide training and consulting, information, networking opportunities, and resources to EMBL scientists who use computational approaches in their research.
As community managers, one of the of the pressures on us is the requirement that we make decisions based on an understanding of our community members. We must frequently make choices on the assumption that we know what the desires, motivations, and preferences are of the people that make up our community. Although we have a close working relationship and perhaps even friendship with some of them, it’s generally very difficult for us to maintain a deep understanding of what makes every member of our community tick, what they want to achieve, and how we can help them to do that.Continue reading “Crafting effective community surveys”