With virtual work increasingly the norm, community managers are often tasked with convening and facilitating virtual meetings. In this Mini-workshop, you will discuss the opportunities and challenges of virtual meetings and explore the “Making a PACT” framework (Purpose, Attendees, Community management, Tech tools) for effective meeting design. You will apply the framework directly to example scenarios so that … Continue reading "Mini-workshop | Making a PACT for engaging virtual meetings and events"

Meetings and virtual events often involve asking attendees to make decisions. Decision-making invokes numerous considerations, including how to negotiate power dynamics, empower everyone to express their opinions, and actually reach the outcome(s) you desire. In this Mini-workshop, you will explore four broad decision-making modes (authority rule, consultation, voting, and consensus) and then use the PACT … Continue reading "Mini-Workshop | Designing for effective decision-making during virtual meetings"

Community managers regularly use online tools to support the needs of community members in virtual meetings and events. With so many possible needs to solve for, and so many potential online tools to use – how can you quickly determine which tools to explore and then use? In this Mini-workshop, you will apply CSCCE’s BASICS … Continue reading "Mini-Workshop | Selecting supplementary tools for virtual meetings and events"