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CSCCE Learning Program Manager and Trainer

Background and role overview

As science becomes more complex, multidisciplinary, and spread across multiple locations, the human infrastructure to facilitate connections among researchers and to coordinate the flow of information becomes essential. These roles, collectively termed scientific community engagement managers, make up an emerging and growing specialist field. Community managers are not only found in research institutions – they are also found in professional associations that bring together scientists around shared goals, and in infrastructure organizations where scientists work together to evolve the tools, standards and practices that shape how modern research is done. This emerging field is being championed by the Center for Scientific Collaboration and Community Engagement (CSCCE)

The Learning Program Manager and Trainer for CSCCE is a key new role, helping to shape the long-term direction of CSCCE’s training offerings so that CSCCE remains the leading research and training organization to support scientific community managers and their organizations. As CSCCE has grown we’ve piloted several online learning courses and tested complementary online tools for virtual learning. We’re now ready to expand our offerings to support community managers in an ongoing learning journey with us which will span a range of additional courses and other activities.

As part of this next phase, we’re looking to launch an update to the highly impactful Community Engagement Fellows Program (CEFP) in 2022. As our Learning Program Manager, you’ll be working closely with CSCCE’s Center Director and Lead Trainer to design and deliver a new series of predominantly online trainings in 2022. You’ll also be working closely with CSCCE’s Communications Director to create marketing materials and communications items related to this new program. And you’ll be responsible for implementing the technical infrastructure to successfully maintain this and other related learner-facing projects – including introducing a learning management system (LMS) for future courses.

Bringing experience designing and implementing community-centric programs that support learning and practical outputs, you’ll be attentive to learners’ needs, responsive in your communications, and take joy in providing challenging, supportive and impactful learning experiences.  CSCCE’s teaching philosophy combines practical resources and contextualized examples with space for reflection, experimentation and collaboration. You’ll be equally comfortable creating structured activities and holding space for learners to explore in community with one another. You’ll bring proven experience in curriculum development with the organizational skills to lead and deliver on-time projects.

We look forward to hearing from you!

Working at CSCCE

The way we work as a team and with our community members and clients is driven by our core values:

  • We continuously strive to be inclusive
  • We empower one another
  • We learn and share
  • We trust – and hold space for – one another
  • We express gratitude and recognition

We’re a highly collaborative, fully remote, US-based team that values and supports personal and professional development. We value honest and transparent communications in our work together and actively cultivate a team culture of learning and iteration. You can expect to have input into projects from day one, bringing a flexible, adaptable attitude and willingness to take ownership of moving your projects forward throughout their lifecycle – from conception to delivery, evaluation and iteration.

This is a full-time role with a comprehensive benefits package including health insurance, 401k, and vacation. You will need to be eligible to work in the U.S. and you will ideally be able to work the majority of your core hours in the Eastern time zone.

We warmly welcome applications from individuals with backgrounds not currently represented in our growing team and are happy to chat informally about the role if you have questions that you’d like to explore. Please email info@cscce.org.

Key tasks

  • Program development – Design a best-in-class multi-component learning program for scientific community managers for launch in 2022. The program will balance actionable learning across a range of community management topics with facilitated opportunities for learners to connect in project teams, via reflection activities and other social learning configurations.
  • Curriculum development – Develop a range of (initially) online training courses about community management that may range in format from multi-week courses to multi-day workshops.
  • Program management – Lead the delivery, evaluation and iteration of the new learning program including managing relationships with CSCCE’s training, communications and administration staff and others supporting the program delivery.
  • Training course delivery – primarily online in a range of formats from hour-long webinars to multi-day workshops, but may transition to some in-person delivery.
  • Creation, integration and extension of core frameworks – CSCCE regularly develops and publishes new frameworks and other materials to support learners and community members. You’ll work to integrate existing materials into new trainings as well as develop and extend frameworks to cover new priority topics for 2022 and beyond.
  • Communications – create clear, actionable communications for our range of learners and devise new and engaging ways for them to interact with CSCCE’s training materials.

Skills and experience

  • At least 5 years’ experience in a training and /or curriculum development role, preferably within science.
  • Experience developing learning programs or other interactive programs and events where participants connect to share, build and learn together in a supportive environment.
  • Project management – Experience with managing complex, highly collaborative and multi-dimensional programs.
  • Experience with online training in a range of different formats – using Zoom plus supplementary tools such as Padlet, Mural, Gather and Wonder – for workshops, networking events, small-group discussions and virtual classroom activities.
  • Scientific training up to post-graduate level (Masters or PhD) and/or familiarity with the STEM ecosystem and STEM community-building.
  • Comfortable working as part of a remote team and using tools including Microsoft Office, Google Workspace, Zoom and Slack.
  • Experience with learning management systems (LMS) a bonus