Technical and social configurations that community managers can use to influence the behavior of members. These include: community structure; content, tasks, and activities; selecting, sorting and highlighting; external communication; feedback, rewards, and sanctions; roles, rules, and guidelines; access controls; and presentation and framing. (Chapter 1, p. 6)*
*Terms defined for the Nurturing Online Communities (NOC) course include a chapter reference to the course text Building Successful Online Communities by Kraut and Resnick.
Citation: Center for Scientific Collaboration and Community Engagement. (2025) CSCCE Glossary: Nurturing Online Communities. Santistevan, Pratt, and Woodley doi: 10.5281/zenodo.17137478
Categories: Nurturing Online Communities (NOC) terms
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